Shana Gordon

•About

About Shana Gordon

I am a dedicated, organised and hardworking professional with experience in sales, customer service, administration and client communication. I have strong communication and organisational skills, with experience handling customer enquiries, preparing quotations, following up with clients, managing orders and building professional business relationships. I am confident using digital tools, WhatsApp, email and online platforms. I am also eager to learn new skills and take on opportunities that allow me to grow professionally. I take pride in being reliable, detail-oriented and committed to delivering quality work on time. I am available for freelance opportunities involving virtual assistance, data capturing, customer support, email management, sales support and general administration. My goal is to provide excellent service and help businesses run more efficiently.

•Skills

Skills

• Afrikaans translation
• Data entry
• Customer support
• Calendar management
• Sage
• Online research
• Email management
• Lead generation
• Travel booking