Contact
Talk to a person
Every message here is read by someone, usually within one working day. There is no ticket system and no bot in between.
Faster elsewhere
A problem with a contract
Raise a dispute on the contract itself. It freezes the money, records both sides, and reaches us with all the context already attached — which a message here does not.
Someone behaving badly
Use the Report button on the job, profile or message. It routes straight into the moderation queue with the content attached.
Your personal information
You can download or delete everything we hold from Privacy & data, without asking anyone. For anything that page cannot do, write to us here.
Privacy & data →How something works
The FAQ covers escrow, fees, payouts, verification and disputes. It is quicker than waiting for a reply.
Read the FAQ →
Privacy requests
POPIA requests — access, correction, objection or a complaint — go to our Information Officer. The address is on the Privacy Policy, and you can also use the form here.