Tammy Oosthuizen

•About

About Tammy Oosthuizen

I am an experienced administrative and client support professional with a background in IT coordination, customer service, helpdesk assistance and legal administration. During my time in IT, I was responsible for assisting clients, coordinating support requests, providing technical helpdesk assistance, handling customer billing and processing supplier invoices. I also have previous experience working in law firms, where I progressed from receptionist to secretary and Personal Assistant. I am organised, reliable, detail-oriented and enjoy helping clients while ensuring that administrative tasks are handled efficiently and professionally. Services I can assist with include: • General administrative support • Email and inbox management • Customer service and client communication • IT helpdesk coordination and support follow-ups • Data capturing and spreadsheet administration • Invoice and billing administration • Document preparation and formatting • Diary management and scheduling I am based in South Africa and available for remote freelance and ongoing administrative support work. My goal is to provide dependable, professional support that helps businesses stay organised and focused on their priorities.

•Skills

Skills

• Xero
• Email management
• CRM management
• Budgeting
• Online research
• Data entry
• Pastel
• Travel booking
• Afrikaans translation
• Customer support
• Proofreading
• Transcription
• Calendar management
• QuickBooks
• Sage

•Portfolio

Portfolio

• Invoicing & Administrative Coordination

  Sample administrative work demonstrating my experience with customer billing, supplier invoice processing and general office administration. Skills demonstrated: Invoice processing Customer billing administration Supplier administration Record keeping Attention to detail

• Client Support & IT Helpdesk Administration

  Demonstration of my experience in client communication, IT helpdesk coordination and customer service. This sample demonstrates how I organise client queries, record support requests, prioritise issues, communicate updates and follow up to ensure that matters are resolved. Skills demonstrated: Client communication Helpdesk coordination Query tracking Administrative follow-ups Customer service

• Professional Office & Document Administration

  A sample of my administrative and secretarial capabilities, drawing on my previous experience working in legal offices and business administration. Skills demonstrated: Document preparation Professional correspondence Email administration Data capturing General secretarial support